At Ryde we stand with the so-called "Snowflake Generation", defying the myths of fragility. Our motto, "You're Not Alone" isn´t just a catchphrase — it´s our vibe. United, we rise above stereotypes, inspire change, and redefine what´s possible. Join us in rewriting the game.

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SHIPPING POLICY

Review our terms and conditions of use.

SHIPPING POLICY

Order Processing:
All orders are processed within 1–2 business days after payment confirmation. During peak periods, such as Black Friday or Christmas, this timeframe may extend to 3–4 business days.

SHIPPING OPTIONS

1. Standard Shipping:

  • Spain (Peninsular): 2–5 business days.
  • Canary Islands, Ceuta, and Melilla: 7–12 business days (subject to customs delays).
  • Balearic Islands: 3–7 business days.
  • Europe (except UK): 4–10 business days.
  • United Kingdom: 4–10 business days.

2. Express Shipping:

  • Spain (Peninsular): 1–2 business days.
  • Canary Islands, Ceuta, and Melilla: 3–7 business days (subject to customs delays).
  • Balearic Islands: 1–2 business days.
  • Europe (except UK): 2–4 business days.
  • United Kingdom: 2–7 business days.

SHIPPING COSTS

Standard Shipping:

  • Spain (Peninsular): 4.95€ for orders under 80€. Free shipping for orders over 80€.
  • Canary Islands, Ceuta, and Melilla: 10.95€ for orders under 200€. Free shipping for orders over 200€.
  • Balearic Islands: 7.95€ for orders under 150€. Free shipping for orders over 150€.
  • Europe (except UK): 14.95€ for orders under 200€. Free shipping for orders over 200€.
  • United Kingdom: 19.95€ for orders under 200€. Free shipping for orders over 200€.

Express Shipping:

  • Spain (Peninsular): 6.95€.
  • Canary Islands, Ceuta, and Melilla: 16.95€.
  • Balearic Islands: 11.95€.
  • Europe (except UK): 24.95€.
  • United Kingdom: 29.95€.

ADDITIONAL INFORMATION

  • Order Tracking: You will receive an email with a tracking number once your order has been shipped.
  • Taxes and Duties: International orders and those sent to the Canary Islands, Ceuta, and Melilla may be subject to additional customs duties and taxes, which are the customer's responsibility.
  • Delays: Shipping times are estimates and may vary due to external factors such as weather conditions, holidays, or high demand periods.
  • ID for Canary Islands Shipments: Make sure to include your ID number at checkout to expedite customs clearance.

Shipping Exclusions:
We currently do not ship to certain countries or regions. If you have any questions about your destination, please contact us at help@rydenotalone.es.

LEGAL FAQS @RYDENOTALONE CONTACT

Country/region